Intelligent Curtain Motor

Warranty Precautions ：

This product is guaranteed for five years (from the date of invoice/receipt). During the warranty period, and according to the requirements of the use of this product and no self-disassembly situation, due to the fault caused by product quality problems, our company will be free maintenance, if necessary, free replacement of new products.
In order to protect the interests of users, please fill in the relevant information items of the warranty card at the time of purchase and store it well. The warranty card should be stamped by the dealer and signed by the product handover person. Invoices, warranty cards and sales contracts can be used as warranty vouchers.

Warranty Coverage :
1、Valid during the warranty period.
2、Due to the quality of the product itself, non-human damage.
3、The contract establishes warranty matters separately.

Non-warranty Coverage :
1、The warranty period has expired.
2、Disassemble, modify or install products with other functions without authorization.
3、Failure caused by failure to operate according to the requirements of this manual.
4、Failure caused by improper user storage and use.
5、Failure or damage caused by force majeure (earthquake, typhoon, flood, etc.).
6、Guide rail is a non-warranty product, not included in the scope of warranty!!

Description Of Warranty Costs :
1、 Meet the warranty conditions, maintenance costs are free, freight borne by the user.
2、If the product fails within three months of purchase and meets the warranty conditions, our company will be responsible for the entire cost after verification.
3、In the purchase of this product within seven days of failure, and meet the warranty conditions, our company verified, our company can replace the same model of new products free of charge and responsible for the whole cost.
4、Warranty products sent back to our freight by the user to pay in advance, if meet the warranty conditions, the company will be deducted in the customer’s next order in the payment or through other means.
5、Do not meet the warranty conditions of the product, our company will charge the relevant maintenance costs, and the whole cost is borne by the user.

Note : The whole cost mentioned above refers to the round-trip freight of the product and the maintenance cost of the product.